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First Break Mining

CARE Agreements

The key to higher uptime and productivity

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CARE agreements are one of Epiroc's service solutions – proactive service following the factory service intervals to maximize performance and minimize unexpected downtime.

COP CARE - Surface

Agreements for surface equipment rock drills.

Regular visits
Regular visits lower the risk of unexpected breakdowns. Epiroc trained service technicians ensure the task is completed in a professional and prompt manner.

Certiq
Epiroc's telematics solution keeping you in touch with your machine.

Inspection protocols
Ensure your equipment is maintained at OEM specifications.

Extended warranty
Epiroc also offer a generous extended warranty that covers machine components, excluding wear parts and lubricants.

Coverage: Hydraulic rock drills for surface drilling and exploration equipment
Service intervals: 400 - 800 / 600 - 1200 impact hours according to rock drill type
Certiq - telematics solution: Standard
Warranty duration: 4 years or 2200 impact hours (whichever occurs first)

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COP CARE - Underground

Agreements for underground equipment rock drills.

Regular visits
Regular visits lower the risk of unexpected breakdowns. Epiroc trained service technicians ensure the task is completed in a professional and prompt manner.

Certiq
Epiroc's telematics solution keeping you in touch with your machine.

Inspection protocols
Ensure your equipment is maintained at OEM specifications.

Extended warranty
Epiroc also offer a generous extended warranty that covers machine components, excluding wear parts and lubricants.

Coverage: Hydraulic rock drills for tunnelling and mining equipment
Service intervals: 250 - 500 / 300 - 600 / 400 - 800 / 600 - 1200 impact hours according to rock drill type.
Certiq - Telematics solution: Optional
Warranty duration: 3 years or 3000 impact hours (whichever occurs first)

DRILL CARE

Agreements for deephole and blasthole drill rigs.

Regular visits
Regular visits lower the risk of unexpected breakdowns. Epiroc trained service technicians ensure the task is completed in a professional and prompt manner.

Inspection protocols
Ensure your equipment is maintained at OEM specifications.

Extended warranty
Epiroc also offer a generous extended warranty that covers machine components, excluding wear parts and lubricants.

Coverage: Deephole and blasthole drilling equipment
Service intervals: 250 engine hours
Certiq - Telematics solution: Not available
Warranty duration: 2 years or 8000 engine hours (whichever occurs first)

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LOAD CARE

Agreements for underground material handling equipment.

Regular visits
Regular visits lower the risk of unexpected breakdowns. Epiroc trained service technicians ensure the task is completed in a professional and prompt manner.

Certiq
Epiroc's telematics solution keeping you in touch with your machine.

Inspection protocols
Ensure your equipment is maintained at OEM specifications.

Extended warranty
Epiroc also offer a generous extended warranty that covers machine components, excluding wear parts and lubricants.

Coverage: Underground loaders and trucks
Service intervals: 125 - 250 engine hours according to equipment type
Certiq - Telematics solution: Optional
Warranty duration: 2 years or 5000 engine hours (whichever occurs first)

ROC CARE

Agreements for surface and exploration drilling equipment.

Regular visits
Regular visits lower the risk of unexpected breakdowns. Epiroc trained service technicians ensure the task is completed in a professional and prompt manner.

Certiq
Epiroc's telematics solution keeping you in touch with your machine.

Inspection protocols
Ensure your equipment is maintained at OEM specifications.

Extended warranty
We also offer a generous extended warranty that covers machine components, excluding wear parts and lubricants.

Coverage: Surface drilling and exploration equipment
Service intervals: 250 engine hours
Certiq - Telematics solution: Standard Warranty duration: 4 years or 5000 engine hours (whichever occurs first)

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